Privacy Policy

Last Updated: March 02, 2026

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book hotel accommodations for trade shows or exhibitions
• Fill out contact forms or request information about hotel availability
• Subscribe to our newsletter for exhibition and hotel updates
• Make a hotel reservation or booking for an exhibition event
• Communicate with us via email or phone regarding accommodation needs

This information may include:

• Name and contact information (email address, phone number)
• Company or business name and industry sector
• Exhibition/trade show details (event name, dates, location)
• Hotel reservation details and accommodation preferences
• Number of guests and room requirements
• Payment information for hotel bookings
• Special requests or accessibility requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Log Data: IP address, browser type, operating system, referring URLs
• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: Device type, screen resolution, language settings
• Location Data: Approximate geographic location (country/city) based on IP address
• Cookies: See our Cookie Policy for details

2. How We Use Your Information

We use the information we collect for the following purposes:

• Hotel Booking Services: To process hotel reservations for exhibition attendees, confirm bookings, and coordinate with hotel partners
• Exhibition Support: To provide accommodation recommendations near exhibition venues and manage group bookings
• Payment Processing: To securely process payments for hotel reservations
• Communication: To send booking confirmations, exhibition updates, hotel availability notifications, and newsletters (with your consent)
• Customer Support: To respond to inquiries about hotel options, exhibition schedules, and booking modifications
• Service Enhancement: To improve our platform, hotel selection, and booking experience for exhibitors
• Security: To protect against fraudulent bookings, unauthorized access, and payment fraud
• Legal Compliance: To comply with applicable laws, tax regulations, and hospitality industry requirements
• Analytics: To understand booking patterns, popular exhibitions, and optimize our hotel partnerships

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Hotel partners and accommodation providers at exhibition locations
• Payment processors (Stripe, PayPal) for secure hotel booking payments
• Email service providers (for booking confirmations, newsletters, and exhibition updates)
• Exhibition venue partners and event organizers
• Web hosting and analytics services
• Customer relationship management (CRM) tools
• Travel and hospitality service partners

These providers are contractually obligated to protect your information and use it only for the specified purposes. Hotel partners receive only the information necessary to fulfill your reservation.

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, privacy, safety, or property
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Hotel booking records are retained for up to 7 years for tax and legal compliance purposes. Visitor tracking data is retained for up to 2 years for analytics purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

6. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing
• Contract: Processing is necessary to fulfill our contractual obligations
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is necessary for our legitimate business interests

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

7. Children's Privacy

Our website is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@expolands.com
• Phone: 888 771 9067
• Address: 5830 E 2nd St, Ste 7000 Casper WY 82609